Wednesday, November 25, 2015

Unable to open Word, Excel, Powerpoint attachment in emails

If you have experienced this error message when opening office attachment from your email client (eg Mozilla Thunderbird, MS Outlook, MS Mail)
we have the solution for you. ( word, excel, powerpoint ) aka ( xls, doc, ppt, xlsx, docx, pptx )

Word experienced an error trying to open the file. Try these suggestions:
  • Check for file permissions for the document or drive.
  • Make sure there is sufficient free memory and disk space.
  • Open the file with the Text Recovery converter.

Office 2010 and 2013 has implemented some form of additional protection against vile and harmful files in email attachments or downloaded from the internet.

However, it may be more of a hassle than convenience for users.

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